Contact GoMovies: Support, Requests, Feedback and Partnerships
Something not playing? Want a movie or show added? Found a mistake, or want to work with us? This page has every way to reach the GoMovies team, what to include so we can help quickly, and how long a reply takes.
The fastest route for anything is email. Pick the topic below that matches your message, use the subject line it suggests, and you will reach the right person on the first try.
Email Us Directly
One inbox for everything. Put the topic in the subject line and we route it from there.
info.gomoviesn@gmail.comWhat Can We Help You With?
Each card opens an email with the right subject line already filled in. That is all the routing we need.
Playback Problem
A movie or episode will not play, buffers, has no sound, or shows the wrong title. Send the page link, your device and browser, and what you see on screen.
Subject: Playback problemRequest a Movie or TV Show
Cannot find a title? Tell us the name, the year and, for shows, which season. Requested titles are added as they become available and you get a reply when they are up.
Subject: RequestReport a Mistake
Wrong poster, wrong year, a summary that belongs to another film, an episode in the wrong order. Send the link and what should be there instead.
Subject: Mistake on pageReviews, Ideas and News Tips
Want to write a review, pitch a feature or send us movie news? Read the Editorial Policy first, then email with the subject line it lists for your submission type.
Subject: EditorialAdvertising and Partnerships
Media kit, ad placements, brand partnerships, or a studio wanting to talk about coverage. Tell us who you are, what you have in mind, and a timeline.
Subject: PartnershipCopyright and Content Removal
Rights holders: send the page URL, a description of the work, proof you own or represent it, and your contact details. Valid requests are actioned promptly. GoMovies does not store or host video files on its own servers.
Subject: Copyright noticeSend Us a Message
Fill this in and press Send. It opens your email app with everything typed out and addressed to our support inbox, so nothing you write is stored on this website.
What to include so we can fix it first time
- The page link. Copy it from the address bar. It tells us exactly which title or episode you mean.
- Your device and browser. "iPhone, Safari" or "Windows laptop, Chrome" is enough.
- What you saw. A black screen, an error message, endless buffering, the wrong film. A screenshot helps if you have one.
- When it happened. Some problems are short outages; the time helps us match it to our logs.
Response times
| Topic | Usual reply |
|---|---|
| Playback problem | Within 24 hours |
| Mistake on a page | Within 48 hours |
| Movie or show request | Confirmed within 48 hours; added when available |
| Editorial submission | Within 7 working days |
| Partnership enquiry | Within 3 working days |
| Copyright notice | Acknowledged within 24 hours |
Quick Fixes Before You Write to Us
Most playback problems clear up with one of these. Try them in order; each takes under a minute.
Reload the Page
Press F5 or pull down to refresh on mobile. Players sometimes fail to start on the first load.
Try Another Server or Player
Where a title offers more than one player option, switch to the next one. Different servers go down at different times.
Pause Your Ad Blocker or VPN
Some blockers stop the player itself from loading. Whitelist gomoviesn.com or switch the VPN off for a moment and reload.
Clear Cache or Use a Private Window
An old cached copy of the page can break the player. Open the same link in an incognito or private window to check.
Check Your Connection
HD needs a steady connection. If everything else is slow too, the problem is the network, not the site.
Update Your Browser
Old browsers cannot run modern players. Chrome, Safari, Firefox and Edge on their current versions all work.
Stay Safe: How to Tell a Real GoMovies Message From a Fake One
GoMovies has no accounts, so we will never ask you to log in, verify a card, install a player update or pay a fee. Our only support address is info.gomoviesn@gmail.com and our only site is gomoviesn.com. A message from any other address, or a site with extra letters in the name, is not us. Forward it to the address above and we will warn other users.
Contact Questions People Ask Most
How do I request a movie or TV show on GoMovies?
Email info.gomoviesn@gmail.com with the subject "Request: [title] ([year])". For a series, say which season. We add requested titles as they become available and reply when they are live.
A movie will not play. What do I send you?
The page link, your device and browser, what you see on screen, and roughly when it happened. Try the quick fixes above first; if none work, we usually reply within 24 hours.
Does GoMovies have a phone number or live chat?
No. Email is the only support channel, which lets us keep a record of every report and fix things properly. You can also message us on any of the social accounts above, but email is answered first.
Can I write reviews or send news to GoMovies?
Yes. Read the Editorial Policy for what we accept and how to format a submission, then email us with the subject line it lists.
I am a rights holder. How do I request a removal?
Email with the subject "Copyright notice: [link]" and include the page URL, a description of the work, proof you own or represent it, and your contact details. We acknowledge within 24 hours and action valid requests promptly.
How do I advertise on GoMovies?
Email with the subject "Partnership: [company]" and tell us what you have in mind. We reply with placement options and rates within three working days. Ads never appear over the player and never influence editorial content.
Is my message stored on this website?
No. The contact form opens your own email app; nothing is saved on gomoviesn.com. Your email is used only to reply to you.
